Information on the Authenticity of Customer Reviews

Reviews on hundekau.de

Duty to provide information on authenticity verification procedures for customer reviews pursuant to Section 5b (3) of the German Act Against Unfair Competition (UWG)

The reviews and stars shown on our website come from Trustpilot. Reviews can be submitted both after an automatic invitation following an order and without a prior invitation.

The invitations may also relate to orders received via other sales channels we use and subsequently imported into our order system. A verified review therefore does not necessarily require a purchase made directly via Hundekau.de.

Trustpilot marks reviews as "Verified" when a business interaction has been confirmed. For reviews without this mark, there is no guarantee that the reviewer has purchased from us or actually used the product.

All reviews are automatically checked by Trustpilot for suspicious patterns and policy violations. Positive and negative reviews are published equally, provided they do not violate Trustpilot's guidelines. We do not select reviews by their star rating and we do not alter them. Further information can be found at How Trustpilot works.